Withdrawal policy
Withdrawal policy for consumers for the sale of digital content on non-body media
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day the conclusion of the contract.
To exercise your right of cancellation, you must inform us
Das kreative Klassenzimmer GbR
Auf der Hardt 20
79100 Freiburg
Phone: 07667 942470
E-mail: info-daskreativeklassenzimmer.de
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the model withdrawal form (download: model withdrawal form), but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received notification of your withdrawal of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.
Revocation instruction for consumers for the sale of goods
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of cancellation, you must inform us
Das kreative Klassenzimmer GbR
Auf der Hardt 20
79100 Freiburg
Phone: 07667 942470
E-mail: info-daskreativeklassenzimmer.de
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the attached model withdrawal form (download: model withdrawal form), but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received notification of your withdrawal of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. We bear the costs of returning the goods. You only have to pay for any diminished value of the goods if this diminished value is due to a handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.
The right of withdrawal does not exist for distance contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Cancellation policy for consumers in case of partial delivery
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods. To exercise your right of cancellation, you must inform us
Das kreative Klassenzimmer GbR
Auf der Hardt 20
,
79100 Freiburg
Phone: 07667 942470
E-mail: info-daskreativeklassenzimmer.de
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the attached model withdrawal form (download: model withdrawal form), but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any event not later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. We bear the costs of returning the goods. You only have to pay for any diminished value of the goods if this diminished value is due to a handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.
The right of withdrawal does not exist for distance contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.